Frequently asked questions
Quick answers about payment, delivery, accounts, and referrals.
When will I receive my order?
Automatic products are queued as soon as Paystack verifies payment. Manual products show their expected delivery time on the product page.
Where is my delivery?
Open My account → Orders. Telegram notifications use a secure delivery button and never expose credentials directly in chat.
My payment succeeded but the order is pending
Open the order and use Recheck payment. If it remains pending, create a Payment support ticket with the reference.
How do referrals work?
Share your unique referral link. Eligible delivered purchases create commission after the configured holding period. You can track clicks, orders, and wallet entries from your dashboard.